Full of practical advice for HR professionals, The Social Organization is a clear guide to addressing the urgent need for companies to move their focus from developing individuals to developing networks and relationships between employees. Case studies from leading companies such as IBM, Panasonic, John Lewis, Boots and Zappos illustrate how relationship-based strategies can be implemented successfully to increase organizational performance.
Part One of The Social Organization explores the context of social capital and analyses how and why HR need to foster and develop it. Part Two provides practical guidance for improving social capital and connections throughout the whole employee life cycle: this includes initial recruitment and job design, workplace design, social learning, performance management, employee retention, talent and leadership development and the role of social media and Enterprise 2.0 technology. Part Three covers how HR professionals can identify, implement and measure these relationship-based strategies. Social Capital in Organizations is an essential book for all HR professionals needing to develop the social capital of their organizations for improved performance.