Handling people issues is every leader’s major headache. It’s what takes up the majority of their time and—more important—the bulk of their head space. Every leader can and must develop this most important of all management skills.
The Power of People Skills will teach you that there’s one primary difference between a great culture and a poor one: a great culture insists on having star players in every key seat, and a poor culture tolerates under performers. In this powerful book, you will learn how to: